Help Center
Guides and answers for using WorkNest Hub. Can't find what you need? Contact us and we'll help.
Getting started
Creating your account
Click Get Started, fill in your name, email, and country, then confirm your email address through the link we send you. Your private dashboard opens immediately after you sign in.
Navigating your dashboard
The dashboard sidebar gives you an overview, your purchased services, orders, billing history, and account settings in one place.
Payments & billing
Payment methods
WorkNest Hub accepts Naira debit/credit cards and Nigerian bank transfers through Paystack, plus supported cryptocurrencies through NOWPayments. Only approved payment methods are shown at checkout.
When is my service activated?
A service is activated only after your payment is verified on the server and fulfillment succeeds. If fulfillment is delayed, your order stays visible in your dashboard with its current status.
Cryptocurrency payments
When paying with crypto, send only the selected cryptocurrency on the specified network — payments sent on the wrong network may not be recoverable.
Managing your services
Viewing connection details
Purchased services appear under My Services with their connection details, usage, and expiration date. Sensitive values are masked until you choose to reveal them.
Renewing a subscription
Open the service from My Services and choose a renewal plan. Renewals use the same secure checkout as new purchases.
Account & support
Changing your password
Use Account Settings → Security to change your password while signed in. If you've forgotten it, use Forgot password on the login page.
Contacting support
Open a support ticket from your dashboard and our team will respond. You can track replies and status updates in the ticket conversation.